Terms of Service
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Your photos
Only upload a photo of yourself, or of someone who has agreed to it. Don't upload photos of strangers, celebrities or public figures, anyone under 18, or anything sexual or violent, and don't use the service to impersonate, harass, embarrass or deceive anyone. We may refuse or remove content that breaks these rules.
Payments, video credits and refunds
Credit packs (10, 20, 30 or 100 credits) are one-time purchases; there is no subscription. A video uses 10 credits (Hotel Lobby and Tiny Desk use 20); each effect shows its cost before you pay. Credits work on every effect and stay valid for 2 years from your latest purchase: each purchase restarts that period for your whole balance, and credits still unused when it ends expire. Credits bought before October 30, 2026, when packs were sold as never expiring, never expire. A pack that buys exactly one video needs no account; a pack that leaves credits over is bought signed in, and those credits are kept in your account. If a generation fails, its credits are returned automatically. If a video finishes but doesn't look like the person in your photo, rate it “Needs work” on its result page and a real person follows up by email. If we can't deliver a video at all, email us for a refund of the unused credits. AI output varies; we can't guarantee every detail of a face, outfit or accessory is perfect in every video.
Your video
You may use your videos for personal and social media posts, as long as you have the rights to the photo you upload and the person shown has agreed. Videos are silent: any music you add is your responsibility, and business accounts should use licensed audio (for example TikTok's Commercial Music Library). Videos are AI-generated: label them as such and don't present them as real footage. We claim no ownership of your videos and don't promise they can be registered or protected as your own copyright. Download your video once it's ready: uploaded photos and generated videos are deleted automatically 30 days after they're made.
No affiliation
Make Viral Video is an independent tool. It is not affiliated with or endorsed by any artist, record label, creator, AI app or social platform, and it never distributes any song or audio. All trademarks belong to their owners.